CEO of GMRTT Ambulance Service says issues being addressed to improve reliability of their service.

by | Dec 9, 2015 | 9 comments

Trinidad-and-Tobago’s-ambulance-service-500x333There has been concern from citizens in Trinidad and Tobago with the response time of the ambulance service.

In fact the service has come in for harsh criticism lately.

Recently Kevin Pinchilia, 29, revealed that his wife of eight years Lydia Mohammed-Pinchilia, also 29, died after waiting for over half-an-hour for an ambulance to arrive to take her for urgent medical attention.

Paul Anderson CEO of the ambulance services that supplies Trinidad and Tobago, GMRTT has stated that the ambulance service is up to the standard required.

He said the problem lay in the length of time it took the ambulances to hand over a patient at a receiving facility.

He was speaking on the Power Breakfast Show on Power 102.1 fm this morning.


He said that the average amount of time it takes an ambulance to hand over a patient is approximately 40 mins or more.

He revealed that this was too long and unless that issue was fixed it would continue to hinder the job of the ambulance service.


Paul Anderson CEO of the ambulance services that supplies Trinidad and Tobago, GMRTT.


  1. Concerned

    If this Government is serious about saving money, let the Fire Service manage the National ambulance service along with the RHA’ s in specific locations. The TTFS was doing it prior to 1999. They already have communications systems and bases in place. The TTFS and RHA’s can Simply hire the displaced EMT’s from GMRTT. Let the Ambulance authority provide oversight and guidance for them. Hundreds of millions will be saved annually. But that will never happen. GMRTT does not work for the Gov’t of T&T. The Gov’t works for GMRTT. Dr. Fuad Khan tried to take away the contract from them in 2011. He was put in his place. This Government will not touch them. If SIS had the ambulance contract, bye bye to them. But not this corporation called GMR (USA conglomerate) and the TT conglomerate. Go GMRTT. Nothing and no one can stop you.

  2. Sam

    It is time for GMRTT to go. This company does not care about sick people. Each call they are charging the government, even if they don’t pick up a person. Our taxpayers money are wasting. Don’t forget about the ambulance that burnt down with an EMT and patient trapped inside. The CEO knows how to cover up bad publicity.Please Minister of Health help our EMTs.

  3. jim

    Mr Anderson you are a joke and you need to step down and let someone whom wants to help manage this service. Your company is paid hundreds of million dollars a year to run the ambulance service and yet we are worst than when we started. Our country is in a recession and yet we are paying hundreds of millions dollars to the Americans to manage the ambulance service when we can do it ourself, come on prime minister, employees salaries a are less than one percent of that, so that means we are further contributing to our own demise by having these American take our hard earn monies out of our financially stress countr step up dr Rowley and put and end to this maddness. Imagine a man wife dying and the ambulance people saying not to take her hospital and to top it off they not sending an ambulance. Murder Murder Murder, charge Paul Anderson

  4. jim

    The ambulance is not about helping people is now about making money

  5. Had Enough

    Good day. I hope you post my comment. The CEO paints a picture that GMRTT is doing its best for healthcare in Trinidad. They are not. What he says on radio or television is contrary to what he does at the workplace.
    Most times, we feel like we are in a relationship of Constant Psychological abuse.
    We are lied to, humiliated,insulted. Sometimes his remarks and that of his sidekick, Meixner, feel racist. Most of us have no choice but to stay to support our families. We have no one to look out for us, no voice, no representation.
    The accident involving our peers on Monday was coming. We have had enough of the obscene abuse. A shutdown is coming and the CEO is to blame for this. We are committed to the profession, loyal,to our country, but we cannot take anymore. All eyes and ears will then turn to us. We will probably be blamed as unpatriotic when we shutdown the service. We feel as we have no choice. It’s time for him to GO.

    • Anonymous

      Yes so true

  6. Concerned

    Really Mr.CEO. Next time take phone calls from your employees and the public.
    How come if we attempt to join a union, we get fired. If we bounce the ambulance, we have to pay for the damage from our salary or gratuity. Really Mr.CEO.

    You do things in this country you know you cannot do in the USA. Your priority- make your hundreds of millions in profits. Health and safety concerns of employees are not dealt with. Instead we get ” if you do not like it, leave”. Now, two of our peers are in critical condition after the accident Monday morning. Driving from one end of the country to another so that you can get paid from the Ministry of Health. The more calls the more money. ” Work them hard, they did not come here to sleep”

    Dr Fuad Khan should explain to the public why GMRTT was allowed to retain the contract, having lost it in 2011 for the same problems we are seeing today. Or maybe the present MOH should explain why they still have the contract when they lost it in 2011. Money talks and ……..walks.
    Tell the present MOH to talk to the employees instead of only speaking with the CEO. Does he expect GMRTT officials to tell him the real issues?
    Follow this link for the contract they lost in 2011. This is the root of our problem today.

    This is my posting email and not my personal email.

    • hummmm

      I did my EMT course by ETITT and i refuse to work with GMR, i heard they dont treat their workers good and they dont pay good at all…. u here the salary is around $5300 a month

  7. Hans-Elmar

    Paul Anderson is a smart boy. He blames the hospitals for the slow takeover of patients from the ambulance. 40 minutes is outrageous indeed. This service should never take more than 15 minutes. Besides the hospitals speeding up their procdures it is necessary to have a nationwide network of the ambulance service. This could be more than one company and hospitals should have their emergency catchment areas. After this is implementing the service will improve. Just to blame the hospitals alone is not good enough.