The Public Service’s lacklustre approach to customer service in Trinidad and Tobago is an issue that the Prime Minister believes, must be addressed by each and every citizen of this country.
Speaking at the PNM’s Annual Convention at the Queen’s Park Savannah on Sunday, Dr. Rowley drew focus to the need for seamless, ease of doing business in Trinidad and Tobago. He pointed to a desire to digitize processes and payments at state agencies.
The Prime Minister lamented that employees at state agencies often seem to find it easier to tell customers, no. This is when he recommended that the attitude of each citizen, be altered, to the benefit of the country.